Submit a Ticket

Sending a parcel? Have a query regarding an order?

Lodge your ticket below, and we'll aim to respond within 1 business day. 
Once submitted, you can check the status of your query in your portal. 
All responses from a Golden Mile team member will be emailed to you. 

This is how we will refer to your ticket in our system.  
If your query relates to an invoice or sales order, please specify the details here. 
Include any images to support your query to help us determine the best solution.  
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